“Most professionals are easy to work with when everything goes as planned. But how do they respond when an error is made and pointed out to them? Everyone makes a mistake now and then. In my case, Vanessa was quick to apologize, to take responsibility and to request corrective action. She was easy to communicate with and was open to suggestions. At every step of our interaction, she was respectful. To me, this is the mark of a true professional, and I would not hesitate to work with her again.”
~Bonnie J. Olin – Author of The Owyhee River Journals